Delivery & Shipping Policy

 

UAE Deliveries:
Once your order is processed, we deliver within 24-48 working hours across the UAE for FREE for all orders above AED 10000. Deliveries are done between 9:00am and 10:00pm Saturday-Thursday. We always endeavor to deliver on time but sometimes delays are inevitable and we will notify you of the same beforehand. All deliveries are subject to stock availability.

 

International Deliveries:
We use Seychelles Cargo , MasterGlobal Logistics,Emirates Post & DHL as our courier partners for international deliveries. Based on the shipping country, the delivery time may change, however, most orders are delivered within 7-8 working days. A shipping quote is provided once all address details are given during checkout. While this quote is accurate almost all the time, we reserve the right to amend this based on the size and weight of the actual shipment. If there is any difference in the shipping quote, customers are informed about it before the order is processed. Customers have a chance to amend/cancel the order as required before the order is dispatched from our warehouse.
Jeen247.com reserves the right to ship your order by means of air and land depending on the most easiest and fastest way possible to deliver your order. Such cases vary depending on the country of destination's requirements, customs, and more.
All items are dispatched the same/next day from our warehouses after the order is processed.

Customs:
For UAE deliveries, there are no customs charges. For international deliveries, there may be some customs charges depending on where you live. We recommend that you learn more about these in your country prior to placing an order. 

Shipping Address Details:
At the time of placing the order, customers are encouraged to put accurate address details to ensure delivery on time. We will deliver the goods to the premises you specify on your order. It is recommended that you are present to accept delivery of your order.

If you change the delivery address once the goods have been dispatched to you, we reserve the right to pass on any extra charges made by our carriers for redirecting your delivery. Delivery times may also change and this will be notified to you beforehand.

Customers will be asked to sign for the goods upon delivery. Once delivered and signed for, no claim of damaged goods will be accepted. Photo identification may be needed in some cases to accurately verify the receiver.

The following forms of ID are accepted:

  • Original & Valid National ID
  • Original & Valid Driving License
  • Original passport (profile and visa page)

We deliver our Products to all Countries and mainly UAE. Shipping will be done by a third-party courier.
Delivery within UAE cities shall be in 1 – 2 working days and from 3 to 5 working Days to Other Countries.

UAE Delivery Fees will be as follows

1. Inside Dubai - 50dhs

2. Sharjah - Ras al khaimah - Fujairah - Ajman - Umm Al Qaiwan - 100dhs

3. Abudhabi - Alain - 150dhs  

And Delivery Fees outside UAE will be mentioned on the checkout page depending on the country and location. Avoid any delivery delay by providing your full address along with your contact details.

Multiple Shipments

 The multiple booking / orders / shipments may result in multiple postings to the cardholder’s monthly statement.